General Information

How to take part to the Jubilee of Mercy events?
In order to take part  to the Jubilee events you have to sign up here

Are the events free?
The access to the events is free and tickets are not subject to exhaustion. When you sign up you must indicate the number of participants, the date and the length of the pilgrimage.The access to the events is free and tickets are not subject to exhaustion. When you sign up you must indicate the number of participants, the date and the length of the pilgrimage.

Where is possible to find information about the dates of the events?
In the section “calendar of the events” of the website you can find times and places where the Jubilee events will take place..

How to pass through the Holy Door in St. Peter?
A specific location has been set up which leads to the Holy Door, passing through Piazza Pio IX and Via della Conciliazione.

What are the opening hours of the main Basilicas?
The St. Peter’s Basilica  is open every day from 7 a.m. to 6 p.m. in the period 1st of October-31th of March, from 7 a.m. to 7 p.m. in the period 1st of  April- 30th of  September.
The Basilica of St. Paul's outside the Walls  is open every day from 7 a.m. to 6:30 p.m. (the entry to the cloister is from 8 a.m to 6.15 p.m at the cost of  €4).

The Lateran Basilica is open every day from 7 a.m to 6.30 p.m

The Basilica of St. Mary Major is open every day from 7 a.m to 7 p.m

+What are the standing appointments at St. Peter’s Square?
Every Wednesday, at 10.30 a.m, a general audience will be held by the Pope in St. Peter’s Square (or in the Paolo VI Audience Hall/ “Sala Nervi”). For other appointments, it is possible to consult the calendar.

Where is possible to find information points?
The list of the tourist information points can be viewed here.

Where is possible to find public toilets?
During the events, in addition to the public toilets normally present in Rome, other chemical toilets will be collocated in the busiest points. To know where to find them, it is possible to consult the maps related to each event on our website.

Is there a wi-fi service?
Throughout the territory of Rome and province, the access at the Internet is  free through a public wi-fi network making available by Rome Capital City and the Metropolitan City of Rome Capital. The hot-spot can be found in squares, libraries, in meeting points as senior centres, hospitals, shops and public offices. In order to access at the network, it is necessary register oneself on Digit Roma or Wifimetropolitano.

Once you have been registered, login credentials can be use for both the networks. For any problems, it is possible to contact the assistance service at 0640409434 or to write an e-mail at wifi@cittametropolitanaroma.gov.it.
To know where the access points are please view the map of Digit Roma and the map of Wifimetropolitano.